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Posts: 1
Registered: ‎09-17-2020

Purchasing with a Non-US Billing Address



I've been trying to make a purchase using the same card I used 6 months ago. However, it seems that now, I need to use this address "10780 Kempwood Drive, Houston, TX 77043" as my billing address? The last time I made a purchase, I was never asked the enter any.


Point is, by using the address"10780 Kempwood Drive, Houston, TX 77043", I get an error saying I can't use my card. Else, there's no way for me to enter the state and zip of my non-US card.



Posts: 18,491
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Registered: ‎09-29-2008

Re: Purchasing with a Non-US Billing Address

Welcome to our community, MarkNg.


As I know from my own experience, encountering obstacles to placing orders can be quite frustrating indeed. I regret that you've had such difficulties on


For more information on placing orders using your international credit card, please visit our International Orders page.


If you have additional questions or concerns, please do not hesitate to let us know. 


Thank you for writing to us.

John|Social Media Specialist | Best Buy® Corporate
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