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Posts: 1
Registered: ‎04-16-2019

Purchasing a gift card with an international credit card

I am trying to purchase a Best Buy E-gift card, but the transactions is being declined and I used the prescribed billing information; 

 

10780 Kempwood Dr.
Houston, TX 77043

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Registered: ‎08-21-2017

Re: Purchasing a gift card with an international credit card

Hi there, raferbop,

 

Welcome to our community forum and thank you for reaching out to us. An e-gift card is a great thing to have around, I know I try to hold on to mine in case I see something I want to buy. I would be happy to help you look in to this. That billing address is required when using an international credit card for a purchase made on BestBuy.com. E-gift cards are issued and purchased from our partner CashStar. Because of this they may have different requirements when processing an payment from an international credit card. I would recommend contacting their customer service team for help in making this purchase. Please let us know if you have any other questions we can help with!

AndrewB|Social Media Specialist | Best Buy® Corporate
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