04-16-2019 02:38 PM
I am trying to purchase a Best Buy E-gift card, but the transactions is being declined and I used the prescribed billing information;
10780 Kempwood Dr.
Houston, TX 77043
04-16-2019 02:49 PM
Hi there, raferbop,
Welcome to our community forum and thank you for reaching out to us. An e-gift card is a great thing to have around, I know I try to hold on to mine in case I see something I want to buy. I would be happy to help you look in to this. That billing address is required when using an international credit card for a purchase made on BestBuy.com. E-gift cards are issued and purchased from our partner CashStar. Because of this they may have different requirements when processing an payment from an international credit card. I would recommend contacting their customer service team for help in making this purchase. Please let us know if you have any other questions we can help with!
|AndrewB|Social Media Specialist | Best Buy® Corporate|
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