12-23-2019 11:16 PM
12-28-2019 02:23 PM
Thank you for taking the time to visit us here on our community forums. If I understand your message correctly it sounds like you received an open-box item, is that correct? While open-box products can be a great deal I know there's times when I want something brand new. Have you been able to get assistance with his since making this post? Please let us know, we're happy to see what options we have available to help.