03-25-2020 06:02 AM
04-07-2020 12:36 PM
Welcome to the Best Buy Forums. Thanks for joining our online community.
Now, more than ever, it's important for us to use our tech to stay connected. I apologize for the inconvenience that this might have caused in your life, and for the difficulties that you've experienced getting in touch with us during this busy time.
I would be happy to review your purchase, and advise you on any next steps that might be available to you. To get started, I just need to confirm some information. I'll send you a Private Message with the information that is needed. You can access your Private Messages by clicking the envelope icon in the upper right hand corner of the screen (this will only be visible while logged in). If you have any difficulties seeing my message, you can connect with me by using the Private Message link in my signature.
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