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Posts: 1
Registered: ‎04-02-2022

Purchase tracking for in store pickup

Purchased 03/25, account still shows no purchase. Have not gotten any updates on order phone or web. Order lookup via phone doesn't work.
Posts: 1,832
Topics: 92
Kudos: 296
Solutions: 98
Registered: ‎11-23-2018

Re: Purchase tracking for in store pickup

Hello, Mesidia!


Thank you for joining our online community and posting for support. I know that I also closely track an order after placing it online, so I can understand wanting to follow up on this recent purchase you made. I'm hoping I can help!


To clarify, did you receive a confirmation email following your order placement on March 25? If you have an order number for reference, you can view its status here. Otherwise, I'm happy to assist in looking this up for you. 


To start, please send me a private message including your full name, email, and phone number. You can find the blue option to message me to the right of my name below.


All the best,

Allison|Social Media Specialist | Best Buy® Corporate
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