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New Member
Posts: 1
Registered: ‎08-17-2019

Product ordered 10 days ago but hasn't shipped.

I ordered a pair of 128gb micro sd cards on august 8th, however the order still says "we'll let you know when it's shipped" more than a week afterwards. How long should i expect to wait for it to ship?

Posts: 1,746
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Registered: ‎10-19-2017

Re: Product ordered 10 days ago but hasn't shipped.

Hey, Averek,

 

Welcome to the Best Buy forum community! Thanks for thinking of us when you needed to purchase a couple Micro SD cards. Given the information you’ve been able to provide, it’s hard to say when your items may ship. That would depend on multiple factors such as product availability and processing time.

 

Typically, the most accurate estimate for arrival should be provided once your order ships in the form of tracking information from the carrier. This being said, I’ll be happy to review your order here to see what I can find out. To get started, I’ll need a couple pieces of information from you. Please send over your full name, phone number, email address, and order number (if available). To keep those details secure, you use the private message option which should be available as an option in my signature below this post.

 

Thanks,

Kayla|Social Media Specialist | Best Buy® Corporate
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