11-30-2019 08:49 AM
12-02-2019 10:38 AM
Welcome to the Best Buy Support Forums!
I would be curious about the status of my order too if it wasn't updating with any kind of shipping information and it was supposed to be delivered soon. Have you received any updates since you posted with us? I'm happy to do what I can to try and provide an update for you if you are still needing one.
Happy to help,
12-02-2019 12:54 PM
Hi again, Hallman94.
Thank you for the update. I can understand being concerned if you have an arrival date that is rapidly approaching. We do source from many locations, including our retail stores, so it is not uncommon for orders to not have progress until shortly before the expected date. As Cameron mentioned, we’d certainly be happy to review the status of your order, in effort to put your mind at ease.
When convenient, please send our team a private message. We’d need to verify your full name, email address, and telephone number. If the order number is handy, please include that as well. To get started, simply select the darker blue button to the far right of my name below. Anyone on our team will have access to the order history, once we confirm that information.