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New Member
Posts: 2
Registered: ‎03-27-2021
Accepted Solution

Product Not Delivered

My order was supposed to have both a game and the preorder bonus that comes with it.
When it was delivered, only the preorder bonus was in the packaging.
Also, when I use the site I'm told the game is delivered, but when I called support they told me that the product is still being delivered.
It's really strange, and I don't know what to do.

New Member
Posts: 2
Registered: ‎03-27-2021

Re: Product Not Delivered

I've resolved the issue by contacting the Best Buy support staff.
Basically, it's being reshipped.

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Re: Product Not Delivered

Happy to hear this! If your issue is resolved please mark your own post as solved so that it can lessen the help queue Smiley Happy

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