05-15-2019 07:40 PM
I recently made a purchase with BestBuy, and the order shipped on Monday the 13th; however, it was supposed to arrive today, the 15th, but has yet to update on USPS tracking from "Pre-shipment... USPS awaiting item." I was curious about the status of the order. Any information would be helpful. Thank you.
05-16-2019 10:05 AM
Thank you for reaching out to us here on the Best Buy Forums. Timely delivery is something we always strive for, and a potential delay is never ideal. I noticed you sent us a private message about this, and I responded there a short time ago. We will be happy to work with you there if you still require assistance. Please keep an eye on your inbox for a message from us!