07-28-2021 08:57 PM
I purchased a Macbook Air last week at $800 ($900 - $100 Student discount). Today the same Macbook is further discounted, making the price $750 ($850 - 100 Student discount). Can someone kindly help me with a price match so I could receive the difference?
While I could just return the one I bought last week and buy a new one, it was a gift and I don't want to take it back, return it, and wait for the new one to arrive. I hope Bestbuy can save me the trouble.
I can provide the Order # and other information if needed.
Thank you in advance.
07-29-2021 07:29 AM
Per the price match guarantee - you get only one PM per item purchased.. If it drops again after that price match happens you won't be able to get a 2nd price match..
All the info can be found here: https://www.bestbuy.com/site/customer-service/price-match-guarantee/pcmcat290300050002.c?id=pcmcat29...
07-29-2021 07:31 AM
FYI - The discount seems to be exclusive to you. I wonder if they apply a coupon in your cart, in this case returing the item may invalidate you for that discount should you try to return and repurchase.
07-29-2021 02:29 PM
Good afternoon, duysp,
Welcome back to our forums! Our Price Match Guarantee is a great way to ensure you’re saving money on your recent purchases with us, so I’m glad you’re interested in utilizing this for your MacBook Air purchase!
As hockeycanuckjc has alluded to, our Price Match Guarantee has terms and conditions any price match request would need to meet in order to qualify for a price match, which you’ll find here. In regards to your particular request, it looks like it would not qualify, as items offered to select groups of customers (student discount in this instance) would not qualify.
With that said, I would like to take a closer look into your order to make sure we’re exploring all options available. For me to do so, I’ll ask that you send me a private message with the following information:
As you can imagine, we’ll want to keep this private information out of the public view of our forums, so be sure to use the blue “Private Message” button in my signature. If you’re accessing our site on a mobile device, you may need to switch to “Full” or “Desktop” view before this button is visible to you.
Looking forward to hearing from you,