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New Member
Posts: 1
Registered: ‎08-04-2022

Price match online

I purchased a fridge through best buy only because they have this price match.  I did this online in the chat.  I was first told i would get 109 and said ok paid, then i checked the price match difference which was a total of 450$.  so I went back to the chat told them about it and they processed another refund. But I didnt get anything in my email confirming this and I have not got paid.  They told me it would take 10 business days, which is tomorrow. There has been NO payments to show we have recieved the refund.  Is this 10 day rule true? or did they lie to me??

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Posts: 244
Topics: 7
Kudos: 47
Solutions: 15
Registered: ‎11-08-2021

Re: Price match online

Hello,

 

Welcome to our forums! Not getting a full refund can be a concern.

I’ll be happy to take a closer look into this matter and offer any additional assistance I can, however, I’m hoping you can provide me with a few pieces of additional information before I’m able to do so.  If you could use the blue “Private Message” button in my signature to send me:

 

  • Your first and last name
  • Your phone number
  • Your email address
  • Your order number

 

This should be enough for me to begin my research, and hopefully get you the assistance you’re looking for.

Regards,

Aaron G|Social Media Specialist | Best Buy® Corporate
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