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Posts: 1
Registered: ‎12-19-2017

Price drop - new price doesn't qualify for special financing

My recent online purchase met the requirements for 18 months of interest free financing.  One of the items had a 5 dollar price drop and now my purchase doesn't qualify.  I would have added another small item to meet the qualifications.  What adjustments can be made now to get the 18 months no interest?

Posts: 6,972
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Registered: ‎11-30-2015

Re: Price drop - new price doesn't qualify for special financing

Greetings Rossco,


Welcome to the Best Buy Support Online Forum Community! Purchasing items on using the financing offers associated with your Best Buy credit card can surely be a great offer plus allow you to keep within your budget. I’m sorry to hear that you received a $5 credit, and you’re concerned regarding your financing offer you choose at check-out. I’d like to apologize for my tardy reply, and I appreciated your patience. I’d be delighted to see how I can assist you further at this time.


As shared on our Credit Card offer page only for a limited time 18- Month Financing is only available on major appliance purchases, or geek squad services totaling $479. Using the details you shared upon joining our forum community I wasn’t able to locate a qualify purchase for that offer. Can you please send me a private message with your order number? I’d be happy to see how your order might’ve been effectived by that $5 dollar credit you received. You’re welcome to send me a private message by choosing the option to do so next to my name at the bottom.



Mariah|Social Media Specialist | Best Buy® Corporate
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