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Posts: 1
Registered: ‎11-14-2022

Price advertised is not the price in cart

When I searched for dryers this AMANA dryer came up and I went to purchase it.

bestbuy.com
Amana - 6.5 Cu. Ft. Electric Dryer with Automatic Dryness Control - White
15-day returns
$199.99
Usually $514

When clicking the link, it brought me to the best buy website, but did not have a price. Once added to that cart, it was much more expensive than the advertised $199.99.
I tried to talk to a live agent, but that was not helpful. Please help me with how I can purchase this advertised price dryer.
Posts: 1,081
Topics: 58
Kudos: 137
Solutions: 62
Registered: ‎07-23-2018

Re: Price advertised is not the price in cart

Hello, micaela1988, 


Thank you for visiting our online community. New appliances are a big investment, and we appreciate you considering Best Buy for this purchase. I understand such a variance in price would be an unwelcomed surprise. If I am understanding correctly, it seems you may have initially done a general search for this type of dryer, and you were directed to our website through a link you found elsewhere. It is possible the price you had noticed may not have been from Best Buy, or it could have been a reflection of the price of an open-box model. I’d be happy to look further into this for you! 


When convenient, please send me a Private Message with your full name, email address, and telephone number. If you happen to have the exact model or SKU number for this appliance, that information would also be helpful. 
To send a Private Message, please use the darker blue icon, which is located across from my signature. I look forward to hearing from you. 


Best, 

Sarah|Social Media Specialist | Best Buy® Corporate
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