Add Product

Search Results:

New Member
Posts: 1
Registered: ‎06-16-2019

Pre-ordered as guest

I pre-ordered an item as a guest and need to change the shipping address, but I don't have the order number. I made an account but still can't seem to find it. What should I do?

Posts: 948
Topics: 54
Kudos: 254
Solutions: 58
Registered: ‎11-30-2015

Re: Pre-ordered as guest

Hi, CGFussell,


Welcome to the Best Buy Forums! Thanks for choosing Best Buy.

It sounds like you have some awesome stuff headed your way! I would be happy to see if we can locate your pre-order and possibly update it. To get in touch, just send me a Private Message with your full name, email address, phone number, and the new street address you would like to have the order shipped to. You can find a link to send a Private Message in my signature.


Fey|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!