05-02-2021 11:57 AM
05-02-2021 03:49 PM
Good afternoon, nicholasbytendo,
Thank you for taking the time to reach out to us here on our community forums and letting us know about your order. Like you, I'm excited to check out the New Pokémon Snap so I can understand your disappointment to see that this will arrive later than expected.
While pre-ordering doesn't always guarantee you'll receive an item on release day, it's the best way to ensure you're one of the first people who will get their hands on a new product. I'd recommend keeping an eye on your email for updates, or using our tracking system to keep up with your order.
Please let us know if I can assist you with any other matters, I'm happy to help as much as I can!