08-25-2019 10:41 AM
08-26-2019 06:41 PM
Thanks for connecting with us here on the Best Buy Forums. We appreciate you thinking of us for the pre-order, and it’s definitely our goal to get them out as quickly as possible. I’m sure you’ve been anxious about the game, especially if you've arranged to be off work. If you still need assistance, we’d be glad to look into the status of your shipment.
To proceed, we will need to verify your full name, email address, and telephone number. Please share those details in a private message, which you can do by selecting the blue box next to my name below. If the order number is available, be sure to include that as well.