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Posts: 1
Registered: ‎04-23-2019

Pre order delayed

Hoping to be able to get some clarification on my LG G8 pre order as the email sent and the order status don't give any indication on why or how long. Appreciate any insight into the delay.
Posts: 2,320
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Registered: ‎08-08-2017

Re: Pre order delayed

Hi there, Part16joyn,


Welcome to our community.  Upgrading your phone should always be an exciting experience, so I'm sure being left to wonder where your order is wouldn't feel too great.  I'd be happy to see if I can locate your order, but I will need to verify a few pieces of information from you first in accordance with our privacy practices.  Please send me a private message with the details listed below and I will see what I can do to help.  A private message can be sent by logging into the forum and selecting the blue “Private Message” button in my signature.


Full name

Email address

Phone number

Order number


I look forward to hearing from you.

Sam|Retired Social Media Specialist | Best Buy® Corporate
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