04-16-2020 06:25 AM
04-23-2020 02:23 PM
Welcome back to our forums, waynetid,
Order cancellations can often be a frustrating experience, and I regret to hear a portion of the order you placed with us a few years ago was cancelled after your payment was not accepted.
Please know that once an order is cancelled, we’ll be unable to reinstate the order. With that said, using the information you’ve provided upon joining our forums, I see you were able to connect with our phone support teams to resolve this issue. If this isn’t the case, or if you have any other questions or concerns, feel free to visit our Support Forums again.