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New Member
Posts: 3
Registered: ‎05-25-2019

Powerbeats pro delayed

I received an email stating that my order was being delayed after waiting 2-3 days for the confirmation email and text that my package shipped. I’m honestly just wanting to know what’s going on with the order, so that I can know when I can expect it to ship. I’m not sure how long it takes for a package to not be delayed, so I’m hoping to get answers as soon as possible.


Thank you.
Highlighted
New Member
Posts: 3
Registered: ‎05-25-2019

Powerbeats pro delayed

I received an email stating that my order was being delayed after waiting 2-3 days for the confirmation email and text that my package shipped. I’m honestly just wanting to know what’s going on with the order, so that I can know when I can expect it to ship. I’m not sure how long it takes for a package to not be delayed, so I’m hoping to get answers as soon as possible.


Thank you.
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New Member
Posts: 3
Registered: ‎05-25-2019

Re: Powerbeats pro delayed

This second message was sent on accident, I apologize for double posting. There was an error.
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Posts: 436
Topics: 34
Kudos: 100
Solutions: 30
Registered: ‎10-03-2017

Re: Powerbeats pro delayed

Hi there. Mhernton0!

 

Welcome to the Best Buy Support Forums! 

 

Regarding your double posting, no need to apologize! I went ahead and merged the two threads together on here to avoid any possible confusion.

 

There's nothing more disappointing than having an order delayed, so I can understand your concerns regarding this order. I'd like to look into this for you, but will need some information to begin. If you will please send me a private message that includes the following, I’ll do my best to help:

  • Your full name
  • Your phone number
  • Your email address
  • Your order number

To send me a private message, please click the button labeled "Private Message" in my signature below.

 

Sincerely,

Vince|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!