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Posts: 7
Registered: ‎10-04-2019
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Posts about refund keeps magically being deleted

Elite plus member hotline keeps hanging up. This is garbage customer service. Anyone waiting for answers good luck. 


Better Business Bureau hopefully can help. Not that a large company like BB will care anyway.


Thanks for the help guys, greatly appreciated.

Posts: 8,921
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Registered: ‎11-10-2008

Re: Posts about refund keeps magically being deleted

Your understanding of the posting guidelines is highly appreciated.

***Please keep in mind that I am not employed by Best Buy and are just a regular forums Super User and an everyday shopper like you. If you find my posting helpful, please add kudos to it. Remember to mark answered questions as solved if something helped you to speed up the answer queue for other customers***
Posts: 7,183
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Registered: ‎12-23-2016

Re: Posts about refund keeps magically being deleted

Hello, gphat317,


Welcome to the Best Buy Comunity forums. Thanks very much for taking the time to reach out about this. I know that waiting for a refund can be frustrating.


Big thanks to hockeycanuckjc for sharing that link to help explain why some posts may have been removed.


I see that you send in a private message about this situation. I'm checking it out now, and will be replying shortly.



Kyle R|Senior Social Media Specialist | Best Buy® Corporate
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