12-15-2020 06:21 PM
I purchased items on bestbuy.com on Dec. 13th. The purchase has posted to my banking account, there is a hold for the equivalent amount on my card that I need removed NOW!. Bestbuy already has my money, why is Bestbuy placing a hold on my account. I spoke to the bank. The bank states that the merchant has to be the one to remove the hold on my account. I spoke to several bestbuy agents who were not helpful at all. I'm a diabetic and was unable to eat any food today because of this hold and I will not be able to eat again until this hold is removed. I need IMMEDIATE HELP!
12-15-2020 09:36 PM