08-11-2022 12:06 PM
I placed an order yesterday online and it got cancelled. I used two egift cards worth $600. I tried to place another order and I could not because the egift cards are empty. I called into customer service and was told to wait 24 hours.
Searching this forum, it seems A LOT of people have problems with egift cards getting refunded and they are ALWAYS told to wait 24 hours and it drags on for days/weeks. The only solution seems to come from getting help on here. Needless to say I have very little patience or hope that things will magically resolve itself in 24 hours. I want to use my egift card before the item I want goes out of stock.
Please help me get my refund back on my egift cards so I can place another order.
08-11-2022 02:09 PM
Welcome to our Community Forums.
We find it never ideal when an order is cancelled. As such we can understand wanting a timely refund to be issued. We’d be happy to help. Please send a Private Message that includes your:
Please make certain to click the blue button next to my signature to send the message.