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Posts: 2
Registered: ‎09-27-2018

Please Refund Shipping Cost - Delayed Shipping

[ Edited ]

Hi - Wasn't sure how to request this but I placed an order and added expedited shipping but was just informed by email that my order is delayed and will be arriving on the pre-expedited shipping date.  I would like my $19.95 refunded please.  I would think this would be automatic but here we are.  Thank you for your attention film to this matter.  Order number

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Posts: 421
Topics: 22
Kudos: 82
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Registered: ‎02-08-2019

Re: Please Refund Shipping Cost - Delayed Shipping

Hi there, ACraig1979,

Thank you for reaching out to us here, and for joining us here on the Best Buy Forums. I'm disheartened to hear about the delay there was with your order, as I understand you opted for expedited shipping in hopes of this arriving sooner rather than later. I'd be glad to review your order further to see what is possible.

To get started, can you please send me a private message that includes your full name, phone number, and email address? You can send a secure message by clicking the Private Message button below in my signature.

Best Regards,

Alyssa|Social Media Specialist | Best Buy® Corporate
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