07-07-2020 05:08 PM
I have a simple question. Is a PlayStation gift card supposed to have an actual plastic card attached to the cardboard display card? I ordered one on BestBuy.com, received it today, but it is just a cardboard. It has the PlayStation logo and everything and a silver scratch off on the back, but I was expecting a plastic card attached to it. Is there supposed to be? Thanks!
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07-11-2020 11:07 AM
Welcome to our Best Buy forum community, and thanks for deciding to purchase your PlayStation gift card from us! I know what it's like to purchase something online and have it arrive looking different from what you expected, so I'm glad you reached out to ensure nothing was missing.
I know I'm used to gift card purchases having a physical gift card I can use, so I can imagine I'd be confused by that as well! However, what you described is what that PlayStation gift card would look like and should be good to go for you to use towards content on the PlayStation Network.
That said, if you run into any questions or concerns when trying to use it, please let us know! We're always happy to help however we can!
07-11-2020 12:38 PM
You're welcome, thunderstorm!
I'm happy I could help clarify that for you. I hope you enjoy your PlayStation gift card and have a great weekend!