03-12-2019 05:43 PM
03-13-2019 11:12 AM
Welcome back to the Forums and thank you for reaching back out to us, although I do wish it were under better circumstances. I regret to hear that you’re having difficulties placing your order. I can assure you that it is not our intent to make purchasing from us difficult. We aim to make our check out process as easy and convenient as possible.
Since making this post yesterday, have you been able to successfully place your order? If not, please feel free to send me a Private Message with your:
From there I should be able to take a closer look at your account. I look forward to hearing from you.
03-13-2019 11:28 AM
03-14-2019 09:43 AM
Thank you for your messages. My teammate, Michael, is currently unavailable, so I'll be jumping in to help you out. I'm sorry to hear that you are still unable to place orders on BestBuy.com despite trying other troubleshooting steps. I can't quite tell what you've tried thus far, though, so please walk through the following steps and let me know if any of them work for you.
Please try the following and let me know if any of these steps work:
If you need further assistance after trying the above steps, please let me know and I'll see what I can do to help.
03-15-2019 02:05 PM