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New Member
Posts: 1
Registered: ‎10-28-2020

Pickup store changed without my approval

Today I recieved and emial from Bestbuy for an order I placed yesterday. It confirmd that Best Buy has updated my pickup location. I didn't make such change. The new location is about 30 miles away from my selected store. Not sure if it was a glitch on thier system, but as a precaution I changed my password and enable MFA. Has it happned to any of you? 

Trusted Contributor
Posts: 2,687
Registered: ‎02-07-2011

Re: Pickup store changed without my approval

Did they have to shut down the original store? Many states are reenacting covid shut downs.
Posts: 1,797
Topics: 91
Kudos: 285
Solutions: 93
Registered: ‎11-23-2018

Re: Pickup store changed without my approval

Hi, ag76, and welcome to our online community!


Thanks for posting about your recent experience. Have you been able to get the assistance you were looking for with your pickup change yet? If not, I'm happy to take a closer look at your purchase and see what information I can provide. What is the status of your order now?


Allison|Social Media Specialist | Best Buy® Corporate
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