BestBuy.com

[ag76]

Today I recieved and emial from Bestbuy for an order I placed yesterday. It confirmd that Best Buy has updated my pickup location. I didn't make such change. The new location is about 30 miles away from my selected store. Not sure if it was a glitch on thier system, but as a precaution I changed my password and enable MFA. Has it happned to any of you? 

[nckhammond]

Did they have to shut down the original store? Many states are reenacting covid shut downs.

[Allison-BBY Social Media Specialist]

Hi, ag76, and welcome to our online community!

Thanks for posting about your recent experience. Have you been able to get the assistance you were looking for with your pickup change yet? If not, I'm happy to take a closer look at your purchase and see what information I can provide. What is the status of your order now?

Regards,