01-10-2019 03:58 AM
I purchashed a monitor, ViewSonic - VP3881 38" IPS LED UltraWide HD Monitor - Black/silver on december 17, which was about 3 and 1/2 weeks ago. It was scheduled to be ready to be picked up in store on January 8th which was 2 days ago. I got a message the day it was suppose to be picked up and it said, "
01-10-2019 09:36 AM
Hello and welcome, aldlose,
Considering how quickly orders can be fulfilled nowadays, I don’t blame you for feeling frustrated at having to wait so long for this order to process. With that said, there are certain instances in which it can take longer than expected for us to fulfill an order, such as manufacturer delays or low inventory. I can’t say for sure what the case is with your specific order, so I’d appreciate the chance to take a closer look and see what I can find out for you.
In order for me to do so, I’ll need to gather some additional information from you first. When you can, please send me a private message that includes the following:
To send me a private message, just click on the blue button in my signature below labeled “Private Message”.
I look forward to hearing from you.
|Sam|Social Media Specialist | Best Buy® Corporate|
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