11-08-2022 07:37 AM
Hello - hoping to get some help or an update. I sent my trade in with the kit I got and the phone was received on October 26th but have not received any updates or refunds. I would have expected to have received credit by now; can someone help me?
11-08-2022 11:46 AM
Welcome to the Best Buy Forums.
Thanks for reaching out regarding your phone trade-in. We can understand wanting an update about the pending refund. We’d be happy to help.
Send over a Private Message with your full name, phone number, email address, and order number. Click the blue button next to my signature to send the message.