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Posts: 1
Registered: ‎08-13-2019

PayPal Debit Card Refund

Cancelled an order for a PS4 within 30min of ordering a few days ago, used my visa debit card through PayPal to pay. I got an email from both bestbuy and PayPal that the money was refunded, but it has taken $280 from my bank account and have yet to get it back.
Posts: 816
Topics: 66
Kudos: 169
Solutions: 37
Registered: ‎10-19-2017

Re: PayPal Debit Card Refund

Hi there, batmobileman,


Welcome to our Best Buy forum community! We know that waiting to see a refund go back into your account is never fun, so we appreciate you letting us know you still aren't seeing the funds. 


Usually with PayPal, the funds will be returned within 24-hours, so I can understand your concern that you're still not seeing the money a few days after the cancellation. I'd be happy to take a deeper look into what's going on, so we can get this corrected.


Using the "Private Message" option in my signature below, can you please provide your full name, phone number, email, and order number so I can get started?





Elle|Social Media Specialist | Best Buy® Corporate
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