08-13-2019 01:10 AM
08-14-2019 10:55 AM
Hi there, batmobileman,
Welcome to our Best Buy forum community! We know that waiting to see a refund go back into your account is never fun, so we appreciate you letting us know you still aren't seeing the funds.
Usually with PayPal, the funds will be returned within 24-hours, so I can understand your concern that you're still not seeing the money a few days after the cancellation. I'd be happy to take a deeper look into what's going on, so we can get this corrected.
Using the "Private Message" option in my signature below, can you please provide your full name, phone number, email, and order number so I can get started?