12-21-2019 09:22 PM
12-26-2019 05:26 PM
Welcome to our Community Forums and thanks for posting with us!
I would be surprised to find out that one of my items was shipped to an incorrect address, so it's a good thing you came to us so that we can help you out with that. What's the current status of everything since you brought this to our attention a few days ago? We're happy to do what we can to make sure that the item you paid for ends up with you!
All the best,
12-27-2019 01:29 PM
I'm glad to hear that you now have everything that you'd ordered, and I'm sorry that one of the items took a detoured route to an old address. If you come across anything else that you might need some help with, please don't hesitate to let us know! We're always happy to help.
Happy New Year!
12-27-2019 06:50 PM
12-28-2019 10:33 AM
Hi there, IanSellers,
Thank you for getting back to us. We can typically help if a package is sent to the wrong address so you don't have to purchase it again. I'd like to take a closer look at this original order since it sounds like you haven't been able to get this resolved. Can you please send me a private message with your:
You can send me a private message by clicking the blue button at the bottom of my post across from my name. I look forward to investigating this further.
12-28-2019 11:00 AM
This message has been moved to its own topic.