04-20-2020 05:26 PM
04-30-2020 12:48 PM
Hello, Miksest, and welcome to our online community!
Thank you for reaching out to us through the Forums for support. As you can tell, we are a little backed up on inquiries, and I apologize for this delayed response. Regardless, we want to make sure the situation with your delayed order has been addressed.
I hate to hear you experienced a delay with your order, and I can definitely understand wanting the shipping fee you paid to be addressed in this case. Can you please send me a Private Message including your full name, email, phone number, and order number so I can dig into this further? You can find the blue option to message me to the right of my name, below.
Happy to help,