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Posts: 1
Registered: ‎04-23-2020

Paid for Next Day Shipping, Order Delayed

I placed an order on on 4/21/2020 and paid expedited shipping ($21.97) with expected delivery date of 4/23/2020. Received one message on 4/22/20 that my item would be delayed and not delivered until 4/24/2020. Received a second message this morning on 4/23/2020 that my item is now slated for delivey on 4/25/2020. 

 

Please refund the expedited shipping charges I paid for.

 

Thanks.

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Posts: 22,341
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Registered: ‎10-10-2012

Re: Paid for Next Day Shipping, Order Delayed

Hello there, jocaba,

 

It sounds like you were hoping to get your order as quickly as possible, and that didn’t happen.  I’d be happy to consider the possibility of a refund of your shipping.

 

If you still need assistance with this, please send me a private message with your full name, email address, phone number, and order number.  You can send me a private message by logging into the forum and clicking on the blue button across from my signature on this post.

 

Sincerely,

Bill|Senior Social Media Specialist | Best Buy® Corporate
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