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Posts: 1
Registered: ‎01-11-2019

Paid for Galaxy Book but Status : reserving item for 6 days??

I ordered a Geek certified open box excellent Galaxy Book 10.6 inches on January 5, 2019. It still says "Reserving Item" when I check ordeer status, and today is January 11. It is supposed to be delivered by January 14. 

 

Why is it taking so long to ship?

 

Is there actually a Geek certified open box excellent Galaxy Book 10.6 inches ? Or was that false advertising? I chose the product based on its features, availability and price. I am wondering if I have been misled. 

 

Can you please tell me what is going on?

 

Thank you!

Posts: 319
Topics: 15
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Solutions: 32
Registered: ‎10-19-2017

Re: Paid for Galaxy Book but Status : reserving item for 6 days??

Hey JB45,

 

I would be delighted to check the status of your order and to confirm the item purchased. 

 

So that I can, could you private message (PM) us your order number, phone number, full name,  and email?

 

Kindly, 

Faith|Social Media Specialist | Best Buy® Corporate
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