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Posts: 1
Registered: ‎04-07-2021

Packaged never arrive

my package DID NOT ARRIVED. Bestbuy will not do anything to resolved it. Instead Bestbuy told me to contact carrier to file a claim with them. I contacted the carrirer they throw me back to Bestbuy. I have been in this batle with Bestbuy since OCt 2020. Bestbuy made me paid $600 on the order that I DID NOT RECEIVED !!!!! A SCAM!

Posts: 1,404
Topics: 65
Kudos: 258
Solutions: 59
Registered: ‎11-23-2018

Re: Packaged never arrive

Hello, tommytct, and welcome to our online community!

Thank you for posting on our forum for support, although I hate to hear about the issue you've encountered with your order. I know I always anxiously await the delivery of a package, and I can understand wanting to follow up on this missing delivery especially considering the price of the item and how long you've been searching for help with the situation. I'm happy to do what I can to assist now.

To start, please send me a private message including your full name, email, phone number, and order number. You can find the blue option to message me to the right of my name below.


All the best,

Allison|Social Media Specialist | Best Buy® Corporate
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