07-02-2021 01:52 PM
Solved! Go to Solution.
07-02-2021 02:34 PM
Good afternoon, Loren!
Thanks for joining our online community and reaching out for support! I'm very concerned to hear about this order situation. I would certainly be frustrated running around trying to get some concrete answers. I'd be more than happy to dig into this and see what's going on. To get started, could you please reach out to me through a Private Message and verify your full name, phone number and email address? You can find the button to the right of my name. From there, we can take a look at the original order and discuss our options.
I look forward to hearing back from you!