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Posts: 1
Registered: ‎11-06-2020

Package was sent to wrong address.

Hello, I recently ordered some headphones from best buy on 11/4, expected to be delivered today 11/6. I just realized that it was an old address that the package was sent to. Item was dropped at door but with no signature. FedEx stated i should contact the seller. Is there anything that can be done to help me get my package back?




Posts: 1,852
Topics: 92
Kudos: 299
Solutions: 99
Registered: ‎11-23-2018

Re: Package was sent to wrong address.

Hey, rcan27, and welcome to our online community!


Thank you for posting on our forum. I hate to hear your recently ordered headphones were sent to an old address, and I can understand your concerns in this situation. While our options may be limited to assist, I'd be happy to look into this further and see what support I can possibly provide.

To start, please send me a private message including your full name, email, phone number, and order number. You can find the blue option to message me to the right of my name below.



Allison|Social Media Specialist | Best Buy® Corporate
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