BestBuy.com

[damiencal]

I ordered a Tablet for same day delivery but never received it. The UPS service Roadie was in charge of fulfilling this order. I kept up with the delivery process diligently, due to the high price of the item I purchased. When I got the text that my package was delivered, I hurried to my front door only to be disappointed. My package was nowhere to be found. I searched up and down my block with the hope that the delivery driver accidentally brought it to the wrong address, but found nothing. I would appreciate any information regarding the steps I need to take to either receive a replacement item or a full refund. Thank you for your time. 

[AllisonS-BBY Social Media Specialist]

Hello, damiencal.

I can definitely understand how having an item show delivered but not received is not ideal.  I would be glad to look into this for you.  To get started, would you mind sending me a private message with your full name, email address, and phone number?  You can do so by clicking the blue button next to my signature.

Thanks,