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New Member
Posts: 2
Registered: ‎05-14-2019

Package tracking

I am supposed to receive my package tomorrow. The website still has it as getting ready and it's two day shipping. I called the automated number and the tracking number doesn't work yet.
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Posts: 1,362
Topics: 17
Kudos: 109
Solutions: 82
Registered: ‎10-03-2017

Re: Package tracking

Hello, Face1,

 

Uh-oh! That definitely doesn't sound right. Why don't you send us a private message with your full name, email address, phone number, and order number. We'll take a peek at your purchase and go from there. 

 

A PM can be sent our way by clicking on the banner below.

 

Best,

Dave|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
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New Member
Posts: 2
Registered: ‎05-14-2019

Re: Package tracking

What banner? I see add comment, accept solution or this blank text box, don't want post all that info in public
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Posts: 1,362
Topics: 17
Kudos: 109
Solutions: 82
Registered: ‎10-03-2017

Re: Package tracking

Hello,

 

Under my messages, in my signature, there should be a blue button that says "private message."

 

Click on that and we should be good to go!

 

Thanks,

Dave|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!