05-14-2019 01:46 PM
Uh-oh! That definitely doesn't sound right. Why don't you send us a private message with your full name, email address, phone number, and order number. We'll take a peek at your purchase and go from there.
A PM can be sent our way by clicking on the banner below.
05-14-2019 01:57 PM
Under my messages, in my signature, there should be a blue button that says "private message."
Click on that and we should be good to go!