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Posts: 1
Registered: ‎11-09-2019

Package says it has been left at front door at apartment, but not here

Hello, I had ordered apple airpod pros and they said they arrived on Wednesday, 11/6 at 2:30pm but when I arrived home from work there was no package there. I have went to the leasing office days after to see if they left it there instead, have walked around the apartment building, and talked to neighbors, but have not found my package. Please help, I sent a message to someone from a previous thread similar to this. Please help. Thank you!

Posts: 305
Topics: 17
Kudos: 37
Solutions: 11
Registered: ‎02-08-2019

Re: Package says it has been left at front door at apartment, but not here

Hiya, erichochgesang,

Welcome to the Best Buy Forums, and thank you for taking the time to write in to us.

This certainly isn't what we like to hear! Most times these packages are hidden in your front porch area, or a surrounding area. We encourage you to stroll around and check behind any plants to make sure it isn't hidden from plain sight. With that being said, I see you have sent one of my colleagues a private message regarding this, and I have replied to that message. Please be on the lookout for my reply. I look forward to working with you!

Best Regards,

Alyssa|Social Media Specialist | Best Buy® Corporate
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