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New Member
Posts: 4
Registered: ‎09-20-2020

Package says delivered but no where to be seen.

I received an email stating my package was delivered, so after work I rushed home with excitement to find out their was no package waiting for me.
Posts: 11,416
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Registered: ‎11-10-2008

Re: Package says delivered but no where to be seen.

Is this to a residential address or an apartment complex?

Best Buy Forums Super User since 2008. Please note I am not employed by Best Buy and I answer questions on my own time. If you find something helpful please add kudos to it. Should something solve your issue please remember to mark inquiries as solved.
New Member
Posts: 4
Registered: ‎09-20-2020

Re: Package says delivered but no where to be seen.

Residential address
New Member
Posts: 4
Registered: ‎09-20-2020

Re: Package says delivered but no where to be seen.

[ Edited ]

My order number is {removed per forum guidelines}

Posts: 1,810
Topics: 91
Kudos: 292
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Registered: ‎11-23-2018

Re: Package says delivered but no where to be seen.

Hi, Everett5656, and welcome to our online community!

 

Thank you for reaching out to us on our forum for support. I can imagine your disappointment when learning that your package was delivered, but it's nowhere to be found. I hate to hear this has happened, and I'm happy to do what I can to help.


First, have you checked with your neighbors to see if the package was delivered to their home instead by accident? In addition, have you checked all doors of your home? Sometimes packages can be left at a side or back door.

 

Regards,

Allison|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 4
Registered: ‎09-20-2020

Re: Package says delivered but no where to be seen.

yes i have done all the things you listed and still no package
Posts: 1,810
Topics: 91
Kudos: 292
Solutions: 95
Registered: ‎11-23-2018

Re: Package says delivered but no where to be seen.

Got it. Thanks for verifying that!

 

I notice your private message to me as well, and please know I will be following up to your message there. Please look to your inbox for further support with your missing order.

 

Regards,

Allison|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!