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Posts: 1
Registered: ‎02-27-2020

Package not delivered

Hi, I had a package that UPS marked as delivered yesterday, but I've looked every they may have left it and can't find it.  The only conclusion I can arrive at is they either didn't deliver it, or they delivered it to the wrong address.

Posts: 4,934
Topics: 150
Kudos: 374
Solutions: 226
Registered: ‎08-21-2017

Re: Package not delivered

Good afternoon, elron,


Welcome to our community forum. I know whenever I order something to be delivered I keep a close eye on the tracking status. It does sound strange to hear that you've been unable to locate this package. I would be happy to help you see what options we have available to help you with this. I'd like to take a closer look at your order. Can you please send me a private message with a few more details? I will need to confirm your:


Full name

Email address

Phone number

Order number


You can send me a private message by clicking the blue button at the bottom of this post. I look forward to hearing back from you. 

AndrewB|Social Media Specialist | Best Buy® Corporate
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