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New Member
Posts: 9
Registered: ‎10-27-2017

Package not arriving on proper day

Pre-ordered a game and it said it would arrive by end of the day today and it looks like it was delayed. what gives? I pre ordered months ago..

New Member
Posts: 9
Registered: ‎10-27-2017

Re: Package not arriving on proper day

Delayed until tuesday the 31st
Unacceptable
New Member
Posts: 9
Registered: ‎10-27-2017

Re: Package not arriving on proper day

At this point I want to cancel my order
Posts: 3,203
Topics: 49
Kudos: 224
Solutions: 172
Registered: ‎08-21-2017

Re: Package not arriving on proper day

Hello Mikejones77-

 

Thank you for taking the time to reach out to us regarding your order. I am sorry to hear that your pre-order has been delayed. It's definitely disappointing to get a delay notice when you're expecting to get it on time. I am more than happy to help you look further into this. 

 

I was not able to find your order using the email address associated with your Forum account. Can you send me a private message with some more information so I can look further into your order? I will need: 

 

Your full name
Email address on order
Phone number on order
Order number

 

To send a private message please click the button at the bottom of my post. I look forward to hearing back from you so I can further assist you with this. 
 

AndrewB|Social Media Specialist | Best Buy® Corporate
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