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Posts: 2
Registered: ‎03-31-2020

Package missing

I ordered a laptop online that was suppose to be delivered Monday but never got there. I have been trying to get ahold of someone but the wait time in more than an hour and when I did get threw they hung up on me. Please help!
Posts: 5,682
Topics: 187
Kudos: 509
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Registered: ‎08-21-2017

Re: Package missing

Hello, Dcabrera28,


Welcome to our community forums. I'm sure you're looking forward to getting this laptop and I would be glad to see what options we have available to assist you. I'd like to start by taking a look at this order. Can you please send me a private message that includes your:


Full name

Email address

Phone number

Order number


You can send me a private message by clicking the blue button at the bottom of this post. I'll keep an eye out for your response.

AndrewB|Social Media Specialist | Best Buy® Corporate
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