BestBuy.com

[Dcabrera28]

I ordered a laptop online that was suppose to be delivered Monday but never got there. I have been trying to get ahold of someone but the wait time in more than an hour and when I did get threw they hung up on me. Please help!

[AndrewB-BBY Social Media Specialist]

Hello, Dcabrera28,

Welcome to our community forums. I'm sure you're looking forward to getting this laptop and I would be glad to see what options we have available to assist you. I'd like to start by taking a look at this order. Can you please send me a private message that includes your:

Full name

Email address

Phone number

Order number

You can send me a private message by clicking the blue button at the bottom of this post. I'll keep an eye out for your response.