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New Member
Posts: 2
Registered: ‎08-02-2022

Package delivered to wrong address!

Hi -- I placed an order 07/23.  Today I received an email that the order had finally been delivered. However, the email says it's been delivered by UPS to Greenwood, IN. The problem is that my shipping address is in Milwaukee, WI, NOT Greenwood, IN.  


UPS tracking sure enough shows as delivered to Greenwood, IN. I hope someone at Best Buy customer support can look into this and either get me a replacement item out quickly or refund my order.  I am trying this forum after calling Best Buy and getting nowhere. 





Social Media Specialist
Posts: 244
Registered: ‎11-08-2021

Re: Package delivered to wrong address!

Hi, EhelerK, 


Thanks for reaching out on the forums. Here you'll find helpful, friendly staff and members. 


I see why you would be upset, never ideal having the shipment delivered to wrong address. Please send a private message by clicking the blue button at the bottom right corner and provided the following:


  • Full name
  • Email 
  • Phone number 
  • Order number, if you have it.


Thank you,

Jakoma|Social Media Specialist | Best Buy® Corporate
As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or
New Member
Posts: 2
Registered: ‎08-02-2022

Re: Package delivered to wrong address!