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Posts: 1
Registered: ‎11-13-2021

Package delivered to wrong address

[ Edited ]

Hi Team,
My order number is {removed per forum guidelines}. Order shows delivered today with a picture which is not my door.

Contacted customer support but the call was disconnected abruptly and unable reach them after the first call.

Please help me with this issue.

Posts: 2,662
Topics: 108
Kudos: 108
Solutions: 131
Registered: ‎10-19-2017

Re: Package delivered to wrong address

Hello, srirampurush,


Thank you for posting about your recent order. That would certainly concern me if I received a notification about delivery to a location I did not recognize. I'll be glad to review this further to see what options may be possible to assist going forward. 


To get started, please send me confirmation of your full name, phone number, email address, and shipping address. As you may have noticed, we do not allow private information to be posted to our public forum, however, you should be able to send the requested information securely via private message by selecting that option next to my signature below this post. 


Thank you,

Kayla|Social Media Specialist | Best Buy® Corporate
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