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Posts: 1
Registered: ‎02-03-2019
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Package awaiting UPS pickup

My order has been saying waiting UPS pick up since 24 Jan. Is there a reason it hasn’t been updated? It states it’s been packaged up and just waiting to be picked up. It is going to an APO address so I know it’s going to take a while to get here but if it’s not even getting picked up how much time is going to be added for delivery.
Posts: 3,012
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Registered: ‎04-18-2017

Re: Package awaiting UPS pickup

[ Edited ]

Welcome to the Best Buy forums, arismom1025,


Shopping with Best Buy should be quick and seamless with many of our items available with same day shipping, but knowing that APO addresses could take some time to arrive, thank you for your patience, but also for letting us lend a helping hand. 


For me to get started, I'll need to gather some more information in a private message.  Because we wish for your personal information to remain your own, please send me a private message by clicking the blue button below, and be sure to include your full name, phone number, email address, and the order number you're referring to.  


Once I've taken a closer look at your purchase, I should have more options to assist you better! 


JJ|Social Media Specialist | Best Buy® Corporate
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