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New Member
Posts: 1
Registered: ‎08-14-2020
Accepted Solution

Package Not Delivered

Please help, I ordered a blu-ray which was marked as delivered via the tracking number but I never received it. I would just like the same item sent to a store location so I can pick it up.

Trusted Contributor
Posts: 2,718
Registered: ‎02-07-2011

Re: Package Not Delivered

Did you call them so they can start an investigation? If not, do that first Smiley Happy
Posts: 877
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Registered: ‎10-19-2017

Re: Package Not Delivered

Hey there, Tomasverde, 

 

If you are still needing support with your order, I would be happy to review this with you. To begin, I will need you to send me a private message with your order number, phone number, full name, and email.

 

To send a private message, simply select the darker colored box to the far right of my signature below. 

Faith|Social Media Supervisor | Best Buy® Corporate
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