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Registered: ‎01-31-2019
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Package Not Delivered. UPS/BestBuy Status Says Delivered.

My order status shows that item was delivered yesterday by UPS, but it was never delivered. I spoke to UPS and they stated  that they delivered and left out on the front door and i would need to talk to Best Buy. I was home all day and there was no knock on the door or anything.
What can i do now? Plz help.
Posts: 5,532
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Registered: ‎12-23-2016

Re: Package Not Delivered. UPS/BestBuy Status Says Delivered.

Hello, shabirj,

Welcome back to the forums. I’m sorry that you’re having issues with your delivery. 

Please do me a favor and double check around your door. It’s very often that we have a customer find a missing package that fell into a flower bed or shrubbery off of a porch or stoop. If you live in an apartment complex, please also check your front desk and mail room.

If you still can’t find the package, please get back to me with your name, email address, phone number, and order number. Please sent that through a private message, by using the link in my signature below this post. 

I’ll be out of the office for the next couple days, so if I’m unable to get back to you today, I’ll follow up on Sunday.


Kyle R|Social Media Specialist | Best Buy® Corporate
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