05-03-2019 07:46 PM
I purchased this item online with order number #751385059 on April 02, 2019 and I haven't received anything from my order. When I went on the Canada Post Tracking website, there are absolutely no updates on where my item is as well as no Expected Delivered Date except for the fact that it was shipped on April 06, 2019. Also, BestBuy website shows that my Order Status is Fulfillment Completed.
05-04-2019 01:16 PM
Thanks for connecting with us on our forums! I'm sure the lack of information on your order would not be ideal! However, our team primarily works with our USA stores and customers. I would recommend reaching out to our Best Buy Canada partners via the Contact Us options listed on our BestBuy.ca site, as they will be best able to assist you with your questions/concerns.